NON VERBAL COMMUNICATION

Non-verbal communication In the communication theory seven functions of the non-verbal communication are distinguished: 1. Repeating what has already been expressed verbally (saying yes and nodding at the same time, giving directions and pointing) 2. Replacing the verbal communication (nodding yes, shaking no, questioning facial expression, emblem gestures)
3. Opposing the verbal communication (confirming something but shaking your head hesitantly or shrugging your shoulders) 4. Affectionate (instinctive) support of the spoken word (concerned frown or encouraging pat on the back) 5. Information about the mutual relation (smiling, eye contact, touching, distance, posture) 6. Emphasising the verbal communication (a wagging finger when you express an accusation, or reproaching someone with a loud voice and hitting the table angrily) 7. Structuring and regulating the verbal communication (the dots and commas of the spoken sentences: hemming, looking at someone and looking away, pauses, and supporting hand gestures)